PRIVACY POLICY
Privacy Policy
This Privacy Policy applies to Flowics.com (the “Site”) and other services provided to third parties by Flowics, as further described below (“Services”). By using the Site or the Services, you consent to the practices described in this Privacy Policy. If you do not agree to the terms set forth in this Privacy Policy, you may not use our Site or Services.
Scope of this Privacy Policy
This Privacy Policy applies to information collected through our Site, and also describes certain privacy practices with regard to the Services provided by Flowics to third parties. The Services include without limitation, social media hubs, widgets, and APIs for use on third party sites or in third party broadcast programming. The Services typically include social media content created by end-users and provided through social media platforms (the “Social Media Content”). This Privacy Policy does not apply to any information you may provide to us by email, phone, fax, written agreements, or otherwise.
“PII” means “personally identifiable information,” which is information that identifies you personally, either alone or in combination with other information available to us (including without limitation your name, address, email address, telephone number, or other personal information). “Non-PII” means “non-personally identifiable information” or other information which alone does not identify you. We sometimes refer to both PII and Non-PII in this Privacy Policy as “Information.” Social Media Content may include PII and/or Non-PII, depending on the content voluntarily submitted to the social media platform by the applicable end-user.
Collection of Your Information
Social Media Content
Any Social Media Content submitted by an end-user to the applicable social media platform and which is then automatically provided by that platform to Flowics (via API or otherwise), may instantly be visible to anyone viewing the applicable Service anywhere in the world (subject to the privacy settings you have established in your account with the applicable social media platform). By submitting any public Social Media Content (as controlled by your account settings with the applicable social media platform, if any) to the applicable hashtag promoted in a Service, or otherwise in a manner that transmits such Social Media Content to a Service, you consent to the collection, transfer, manipulation, storage, disclosure, and other use of the Information contained within the Social Media Content, to any country in which the Service is provided. You further consent that any Information you post to a social media platform will be provided by you directly to the applicable social media platform, and accordingly will be subject to that platform’s own Privacy Policy and the controls you have established on your social media account with that platform (including without limitation the privacy settings for that account, if any).
By using Flowics, you also are agreeing to be bound by the applicable social media platform Terms of Service and Policies:
- Facebook: Terms of Service / Data Policy
- Instagram: Terms of Service / Data Policy
- X: Terms of Service / Privacy Policy
- YouTube: Terms of Service / We use YouTube’s API services in connection with our Service to provide certain features. As such, you acknowledge and agree that by signing up for an account and using the Service, you are also bound by Google’s Privacy Policy. You may manage your YouTube API data and revoke Service access by visiting Google’s security settings page at https://security.google.com/settings/
- Twitch:Terms of Service / Privacy Notice
Optional Voluntary Information
In order to request information about Flowics or our Services, or otherwise contact us through our Site, you may be required to voluntarily submit certain PII such as your name and email address. Sweepstakes or other promotions may occasionally be offered through our Services, which may require the submission of PII to enter the promotion. Please keep in mind that if you enter a promotion on our Services, your entry information may be provided directly to the applicable third party client of Flowics, rather than (or possibly in addition to) Flowics. Contacting us through our Site, or entering any of these promotions, is purely optional, so you are not required to submit any PII through our Site or Services if you do not wish to contact us in this manner or participate in the applicable promotion.
Usage Data
Flowics may track user traffic patterns and content accessed throughout our Site or Services. This information allows us to better tailor our content to meet the needs of our users and clients, and to help us better understand our audience.
Information Sent to Us by Your Web Browser
We may collect information that is sent to us automatically by your web browser, such as your IP address, the address of the web page you were visiting when you accessed our Site, information on your operating system and browser, and the date and time of your visit. Such information does not by itself identify you personally. In addition, we may review our server logs for security purposes, such as detecting intrusions into our network.
Client Dashboards
If our clients choose to access the online dashboards by which they can control our Services (which may be accessible through our Site), we will collect only the Information required to log in to the dashboard. You do not need to provide this Information to us unless you choose to use the applicable dashboard.
Use of Cookies and Similar Technologies
Our Site, or our current or future service providers, may place a text file called a “cookie” on your computer, which may store preferences or other information, and may be used to help personalize your experience when using our Site. We may use cookies to learn the source of traffic to our Site (including the site you were visiting before you came to our Site), and to store your other preferences when using our Site. We or our third party service providers may also use cookies or other technologies for site analytics purposes and to collect certain data regarding the actions of our users online. You can refuse cookies by turning them off in your browser.
Our Services may use cookies (which may include third party cookies) to track usage of content within the Services, sources of traffic to the Services, administrative rights for the Services, and other analytics related to the Services. Flowics’ clients who feature our Services on their own sites may also use cookies or similar technologies for tracking, analytics, or other purposes.
Neither our Site nor the Services contain cookies or mechanisms to track users across their use of other websites. If you wish to take steps to opt-out of tracking by certain online advertisers, you can visit the Digital Advertising Alliance’s opt-put page at http://www.aboutads.info/choices.
How We Use Information
Flowics uses PII you have provided on our Site to deliver the information you have requested through our Site. If you request information through our Site, one of our representatives will contact you regarding your request, and you may also be placed in our database to receive information regarding Flowics’ current or future products or Services via email or otherwise. You may unsubscribe from emails sent by Flowics at any time by clicking on the unsubscribe link in each email, or by sending an email to support@flowics.com.
We may also use Information (including PII) collected on our Site or Services: (i) to improve our Site and Services; (ii) for purposes related to the business of Flowics or our clients; (iii) for marketing or promotional purposes (e.g. to provide information you requested and future information we believe would be of interest to you based on your communication with Flowics or submitted through the Services); (iv) for any other purpose described in this Privacy Policy, or (v) otherwise as we may disclose to you from time to time. In addition, any Social Media Content you submit via a third party social media platform may be used for all purposes described in the Terms of Use and Privacy Policy (or other applicable terms) for that social media platform, and will also be subject to any controls and protections described in that platform’s applicable policies.
We may also use Non-PII sent to us in the Site or Services by your web browser, cookies, or otherwise, to: (i) perform analyses of the use of various areas of our Site or Services; (ii) for other analytics purposes related to our business or that of our clients; (iii) to analyze the source of the audience for our Site and Services; and (iv) to create aggregate reports on our users’ traffic patterns and other user data.
How we Share Information
We may share your PII or Non-PII collected through our Site or Services with: (i) our current or future affiliated companies, subsidiaries, or other related entities; (ii) companies and organizations that perform services on our behalf, for example, companies that provide support services, data storage, web hosting, or other services (subject to confidentiality obligations); (iii) clients of Flowics who have engaged us to provide Services for them; (iv) social media platforms (to the extent necessary for us to use the social media platform’s API, content feeds, or otherwise as we or the applicable social media platform may deem necessary); and (v) third parties we have selected for marketing purposes, promotions, or other purposes related to our business which may not be expressly described herein. Information submitted to our Site or Services is an asset of Flowics, and will become part of our normal business records. Any information collected on our Site or Services, including without limitation PII, may be transferred to any entity related to Flowics in the present or future, or to another company that has acquired the stock or assets of Flowics, for example, as the result of a sale, merger, reorganization, dissolution or liquidation. If such a transfer occurs, the acquiring company’s use of your PII will still be subject to this Privacy Policy, and the privacy preferences you have expressed to us.
Please be aware that by using our Site or Services you are deemed to have accepted and agreed to the sharing of your Information collected through our Site and Services in the manner described in this Privacy Policy, and the sharing of your Social Media Content in accordance with the terms and policies of the applicable social media platform through which it was initially submitted, and we will not be required to obtain your consent for any disclosure described herein.
Security of your Personal Information
Flowics uses reasonable security measures based on the nature of PII disclosed on our Site and Services, in an effort to secure your PII from unauthorized access, use or disclosure. However, please keep in mind that perfect security does not exist on the Internet, and we cannot guarantee that the Information we collect about you will remain secure.
Changes to this Privacy Policy
Flowics will occasionally update this Privacy Policy to reflect changes in our practices or the law. We reserve the right to update or modify this Privacy Policy at any time and without prior notice, by posting a link to the revised version of this Privacy Policy on our Site. Use of our Site or any Services following any such change constitutes your agreement that all Information collected from or about you after the revised Privacy Policy is posted will be subject to the terms of the revised Privacy Policy. If we make any material changes to this Privacy Policy, we will make additional efforts to notify you in accordance with applicable law. To the extent rules or guidelines affecting your use of the Site or Services are found on other pages of the Site or in the Services, those rules and guidelines are hereby incorporated by reference into this Privacy Policy. Flowics encourages you to periodically review this Privacy Policy to be informed of how Flowics is protecting, collecting, sharing, or otherwise using your Information.
Children’s Privacy
This Site and our Services are not intended for use by children under the age of 13. We do not direct any portion of the Site or any Services to individuals under the age of 13, and individuals under age 13 should not use this Site or our Services. If you learn that your child has provided PII to a social media platform without your consent, and that PII is being displayed in one of our Services, please contact the applicable social media platform using the contact information they have designated in their own policies, or contact us at support@flowics.com.
Contact Information
Flowics welcomes your comments regarding this Privacy Policy. If you have any questions about our practices with regard to your PII or Non-PII, or if you believe that Flowics has not adhered to this Privacy Policy, please contact Flowics at support@flowics.com.
Effective date: November, 2023